JOIN US - CAREERS & BENEFITS

So what are you waiting for?
Your adventure starts now.

Vionic Group offers life-changing products to the marketplace, helps thousands of customers, and
employs an incredible team of people. We are very proud to be selected as one of the “Best Places
to Work in the North Bay” by North Bay Business Journal for several consecutive years.

Available Positions

We're looking for energetic and talented people to join our team. To apply, please send your resume and cover letter - with the job title you're applying for in the subject line - to: jobs@vionicgroup.com

Customer Care Clerk

About the Position

The Customer Care Clerk provides exceptional service to Vionic's customers, dealers and outside sales representatives, as well as meets/exceeds sales profit and customer satisfaction targets.

Essential Responsibilities:

  • Order Processing - Process and maintain orders received from customers.
  • Inbound Calls/Outbound Calls - Receive and make relationship-building calls with agents, wholesalers, retailers and, on occasion, consumers.
  • Send order confirmations and advise on backorders, available inventory, shipping/tracking and general queries.
  • Service Management - Identify trends in Customer Care data and report to the Customer Service Supervisor on those trends. Initiate action to take advantage of opportunities.
  • Customer Care Support - Provide general support to the Customer Care team.
  • General Administrative Duties - Assist with general administrative functions as assigned (filing, copies, etc.).
  • Other duties as requested.

Education / Experience / Abilities:

  • High school diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience.
  • Extensive experience in a telephone-based customer service role.
  • Prior experience in a multi-tasked call center.
  • Prior experience with computer data entry.
  • Prior experience in working to a sales budget.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
  • Ability to apply concepts of basic algebra and geometry.
  • Advanced skills in Excel, experience and proficiency with customer service/order entry software systems, basic skills in standard office software such as Word, Outlook, etc. are required.
  • Keyboard skills to at least 35 words per minute.
  • Ability to work in a fast-paced and sometimes stressful environment.
  • Ability to multi-task, prioritize and toggle between several screens with ease.
  • Ability to identify opportunities that "fall outside the square" and to initiate action to take advantage of those opportunities.
  • Ability to work independently and in a team.
  • Positive, flexible team player.
  • Ability to maintain a positive and pleasant attitude with customers at all times.
  • Demonstrates a positive view of role of service to customers.
  • Ability to solve problems efficiently, quickly and with empathy for customer issues.
  • Industry knowledge of footwear or consumer soft goods is preferred.
Director, Development

About the Position

The Director, Development requires experience, drive, Initiative and the ability to influence company and departmental performance. This role requires leadership qualities to implement and manage strategies, policies and processes that support the Company’s goals. As Director, Development you will oversee the operational aspects of the product lifecycle from Sourcing, Supplier management, Costing, Scheduling, Manufacturing (through to shipping). This role is expected to achieve results within specified calendar and budget constraints, ensuring projects are delivered on time and meet company financial margin targets.

Essential Responsibilities:

  • Confirm with QA that all testing has been completed for all seasonal product and ensures that all materials have passed necessary testing requirements.
  • Manage Supply chain and ensure suppliers conform to company requirements, standards and comply with manufacturing agreements.
  • Manage and Finalize all aspects of costing, tooling and claims.
  • Oversee commercialization of product to ensure that XF dates are maintained and do not slide.
  • Make sure that deadlines are being met according to the seasonal calendar.
  • Analyze and negotiate existing cost and use of materials and help source new vendors, suppliers and materials while maintaining and creating strong relationships.
  • Work with Design and Product teams on pricing to hit our margins targets.
  • International and domestic travel as required ~20%.
  • Oversee all sample management: Development, Confirmation and Production material swatches.
  • Manage the Product Development Team in reviewing all samples related to QA and QC submissions for key accounts (all Regions).
  • Conduct duty rate audits with Customs brokers to ensure product duty and importation rates are accurate and meet identified target rates.
  • Manage and drive the Product Development team, growing and developing current employees and adding strategic appointments to department as business grows.
  • Manage timelines and processes that impact department and product life cycle.
  • Formulate, initiate and analyse annual reports for suppliers and department performance.
  • Participate in senior management meetings to help determine and then implement corporate strategy in alignment with budget.
  • Chair and drive regular department meetings to communicate company and corporate strategy to department members and prioritize and allocate department project management.
  • Other duties as requested.

Education / Experience / Abilities:

  • High school diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience.
  • Bachelor’s Degree or Advanced technical school certificate, required; or six to eight years related experience and/or training; or equivalent combination of education and experience.
  • 10 - 15 years of product development or related Footwear industry experience required.
  • 5+ years of experience as a Product Developer/Production Manager/Product Line Manager.
  • Possess a thorough understanding of commercialization, production processes and timing.
  • A history of participating in the development of products from inception (marketing direction) to production.
  • Experience in communicating with overseas suppliers and teams.
  • Working knowledge of quality assurance procedures.
  • A detailed understanding of the financial and operational nuances as it relates to sustained business growth and success.
  • Experience in a wide range of manufacturing strategies, processes and technologies.
  • Consistently demonstrated experience in effectively leading, managing, and motivating people.
  • Expertise in Microsoft Office Suite (Excel, Work, Powerpoint, Outlook) Strong Knowledge in Adobe Suite (Illustrator, Photoshop, Indesign).
  • Demonstrate a positive view of role of relationship with customers, vendors and coworkers.
  • Ability to identify and solve problems efficiently and quickly.
  • excellent written and verbal communication and time management skills.
  • Positive, flexible team player.
  • Ability to work in a fast-paced and sometimes stressful environment.
  • Ability to multi-task and maintain productivity.
  • Ability to work independently and in a team.
  • Extremely detailed and superior organizational skills.
  • Biomechanics knowledge a plus.
eCommerce Customer Care Consultant

About the Position

The eCommerce Customer Care Consultant provides exceptional service to all customers seeking knowledge regarding products and purchases. As the "voice" of the Vionic brand, the eComm CCC is instrumental in ensuring our customers have a positive, informative experience. Due to the direct customer contact involved, the eComm CCC also plays an important role in relaying customer feedback to internal stakeholders regarding issues and trends to help us better understand and react to the needs of our customers.

Essential Responsibilities:

  • Serve customers through multiple channels including phone, email, social media and chat.
  • Work in fast-paced environment while maintaining calm demeanor.
  • Work through customer issues non-scripted; be able to develop your own "voice."
  • Assist in maintaining Frequently Asked Questions section on our website.
  • Maintain high customer satisfaction and response rates within one business day.
  • Represent company in professional manner at all times.
  • Develop exceptional knowledge regarding our products in order to better serve our customers.
  • Continually look to improve process to enhance the customer experience.
  • Help spot trends regarding returns, customer feedback and website bugs.
  • Other duties as requested.

Education / Experience / Abilities:

  • Two to three years of experience in a direct-to-consumer serving role - in footwear or apparel a plus!
  • ECommerce experience is desired, but not required.
  • Enthusiastic approach to customer service; a love for helping others and exceeding customers' expectations.
  • Passion for excellence.
  • Ability to diffuse potential problems and turn them into opportunities.
  • Understanding of online ordering systems and general processes a plus.
  • Ability to identify and solve problems efficiently and quickly.
  • Ability to work in a fast-paced and sometimes stressful environment while maintaining a calm demeanor.
  • Ability to multi-task and maintain productivity.
  • Ability to work independently and in a team.
  • Positive, flexible team player.
  • Very strong work ethic.
  • Demonstrates a positive view of role of service to customers, vendors and coworkers.
  • Very strong skills on the phone and computer including internet.
Graphic Designer

About the Position

The Graphic Designer is responsible for bringing to life the brand's identity through graphic design of brand support. This includes, but is not exclusive to, packaging, collateral, catalogs, trade show graphics, presentations, press kits and more.

Essential Responsibilities:

  • Under the direction of marketing's Creative Lead, design and create assets across a broad range of our business including packaging, marketing collateral, POP,
    tradeshow and merchandising materials and banners, as well as internal corporate identity needs and presentations.
  • Ensure consistent branding and messaging.
  • Collaborate with the marketing staff, pre-press and project management to create the most effective marketing materials possible.
  • Maintain attention to detail in design, preparation of mechanicals, and written communications.
  • Ensure quality and prepare deliverables for handoff to developers, client, printers, etc.
  • Communicate in a clear, consistent, constructive and positive manner.
  • Remain abreast of design and marketing trends; share information with the marketing team.
  • Organize and archive files in a timely and orderly fashion and maintain the creative assets library.
  • Implement and evolve brand standards and graphic guidelines for internal and external use.
  • Other duties as requested.

Education / Experience / Abilities:

  • Bachelor's degree (B.A.) from a four-year college or university; or 8-10 years of related experience and/or training; or equivalent combination of education and experience.
  • Eight to 10 years of professional experience in graphic design, with retailer or direct-to-consumer lifestyle brand experience a plus.
  • Solid brand and communication design experience, with exposure to a wide variety of disciplines including brand strategy,
    identity development, print and digital marketing materials, packaging, merchandising and collateral materials.
  • Understanding of the target consumer and how to reach them through design.
  • Experience with initial concept generation through comps, presentations and preparation of electronic pre-press files is expected, with knowledge of printing procedures and requirements.
  • Experience with digital imagery, Flash and basic knowledge of HTML and CSS.
  • Ability to manage multiple projects simultaneously and meet deadlines with frequent interruptions and changing priorities.
  • Extremely detail oriented.
  • Ability to identify and solve problems efficiently and quickly.
  • Ability to work in a fast-paced and sometimes stressful environment.
  • Ability to multi-task and maintain productivity.
  • Ability to prep all files for print or digital.
  • Ability to work independently and in a team; positive, flexible team player.
  • Demonstrates a positive view of role of service to customers.
  • Industry knowledge of footwear or consumer soft goods is preferred.
Office Coordinator

About the Position

The Office Coordinator is often the first line of contact for the Vionic brand. This position answers incoming calls with a high level of customer service and greets all guests with warmth. The Office Coordinator supports the business in the areas of office administration, facilities management, event planning and support, and corporate culture. Act as a liaison between departments, outside vendors and staff members.

Essential Responsibilities:

    Office Supplies and Equipment
  • Manage inventory levels (kitchen, conference rooms, common areas, and copiers), Assist in maintaining, assessing and tracking all office machinery and kitchen equipment.
  • Pickup or deliver printing jobs or special packages.
    Event Planning
  • Work closely with the Talent & Culture team to plan and execute in-house company social events, researching and placing orders with vendors,
    providing timely and accurate communications, scheduling and staying within budget.
  • Order event food, prepare and display food, ensure utensils, plates, napkins are available, clean up after event. Pick up food, beverages, desserts for events.
    Facility Services
  • Clean and maintain 2 times daily all 4 kitchens including refrigerators, microwaves, and toasters and ensure all kitchen items are continuously stocked including paper towels, plate, utensils, sugar, coffee, tea, etc. 

  • Run dishwasher daily and unload each morning. 

  • Support the department’s role and needs of the company in providing effective support within the area of facility services, assisting with office moves, work station setups, etc.
  • Responsibility for development & implementation of efficient office systems for reception.
  • Responsible for organizing storage areas.
  • Assist with Corporate Staff communications (mailings, meeting support, catering.) 

  • Track and help manage Corporate Events calendar, assist with meeting set up, and other duties as assigned.
    Reception
  • Present a professional, welcoming first contact to all clients, funders, vendors, board members, staff, media, etc. – by phone, in person, and email. 

  • Answer all incoming calls with warmth and patience, ensuring the caller is provided with a high level of service.
  • Maintain the lobby area, keeping it fresh and ready to receive guests.
  • Provide guests with internet access as requested by a manager and offer guests a beverage.
  • Maintain common spaces for appearance and functionality. 

  • Manage conference room calendars; ability to diplomatically resolve calendar conflicts.
    Executive Team Support
  • Provide support to the members of the Executive Team with expenses, PowerPoint presentations, spreadsheets, travel, and formal communication. 

  • Perform difficult, complex, and/or specialized office support work, which requires the exercise of independent judgement and a detailed knowledge of the activities and procedures specific to the assigned task. 

  • Other duties as requested
Product Developer

About the Position

Reporting to the Senior Director of Development, the Product Developer is responsible for managing the product creation process from initial concept, spec, through to commercialization and production for assigned models to lead to on time delivery and development according to critical dates, product specification, sustainability, performance, and profitability goals. The Product Developer is an internal leader in footwear development, heading highly complex models and new product introductions.

Essential Responsibilities:

  • Maintain close collaboration with PLM team, Commercialization, and key business partners globally.
  • Provide technical product expertise to brand partners.
  • Support brand-oriented technical development to sourcing partners in order to assess feasibility and timing of potential innovations.
  • Develop and establish relationships with new innovative material sourcing and factories to be aware of their latest technologies.
  • Develop the Supply Chain execution plan and product feasibility assessment, including preliminary manufacturing, delivery plans and estimated manufacturing costs.
  • Ensure all new product concepts are fully vetted to meet safety and environmental requirements and legal claims.
  • Collaborate with Design, Product Line Management, Product Engineering, Innovation, Costing, Materials, and Manufacturing Partners to effectively execute on product development goals and deliverables.
  • Follow-up with factories with regards to development. Track and facilitate sampling and prototyping for products; identify and address key issues and challenges in manufacturing and plan accordingly to deliver proven and tested product.
  • Follow-up on Production samples such as pre-production samples and TOP of production samples to confirm accuracy before production is shipped.
  • Assist with organizing detailed line sheets for each sku as well as material charts to ensure each season can be documented and easily referenced and organized in our PLM system.
  • Monitor and communicate progress and challenges throughout the product testing process to meet product integrity requirements.
  • Other duties as requested.

Note: Candidates must be able to travel internationally.

Education / Experience / Abilities:

  • Bachelor’s Degree (B.A.) from a four-year college or university; and five years related experience and/or training; or equivalent combination of education and experience.
  • Relevant experience in spec sheet construction, design translation, product and material Experience with pattern engineering and project management is preferred.
  • Strong understanding of footwear construction, materials, and the product creation life cycle.
  • Seasoned project manager and problem solver – ability to manage complex product launches.
  • Demonstrated verbal and written communication skills with the ability to clearly articulate goals and objectives.
  • Strong influencing skills and ability to champion complex projects both cross functionally and vertically within the organization.
  • Ability to identify and solve problems efficiently.
  • Ability to work in a fast-paced and sometimes stressful environment.
  • Ability to multi-task and maintain productivity.
  • Ability to work independently and in a team.
  • Positive, flexible team player.
  • Demonstrates a positive view of role of relationship with customers, vendors, subordinates and coworkers.
  • Industry knowledge of footwear or consumer soft goods is preferred.
Product Line Manager

About the Position

Under the direct supervision of the VP/Sr. Director of Product, the PLM manages an assigned product line from conceptual stages through product life cycles to gain and maintain RAVING FANS while optimizing profit and meeting financial and corporate growth objectives.

Essential Responsibilities:

  • Manage and develop a category product line. Responsible for all activities involved with the process of bringing a successful product line to market in a timely and profitable manner.
  • Review progress continually through product life cycle to ensure attainment of objectives.
  • Participate in overall product strategy, research and development requirements and analysis of market research.
  • Works hand in hand with PLM counterparts to ensure storytelling and consistency throughout the entire product line with a strong attention to details.
  • Collaborate constantly and consistently with Design, Development and Planning counterparts fostering clear, open communication and transparency.
  • Create and present product briefs (based on seasonal line plan provided by VP of Merchandising) to design & development to ensure successful product line.
  • Introduce newness and freshness with in their range focusing on commercial product that is built to keep our raving fans happy as well as the opportunity to bring new fans to the brand.
  • Maintain a working knowledge of available materials for use with product line.
  • Adhere to seasonal calendar always hitting deadlines.
  • Collaborate with a wide variety of functional areas such as planning, sales, engineering, marketing, manufacturing, and operations to develop and provide product definitions responsive to customer needs and market opportunities.
  • Strong focus on maintaining cost targets, sku targets and sampling responsibly.
  • Present product line to both internal and external audiences when needed, including but not limited to, sales meeting presentations, customer meetings, trade show presentations, etc.
  • Assure information in PLM is correct at all times.
  • Oversees the creation and maintenance of the linesheets.
  • Other duties as requested

Education / Experience / Abilities:

  • Bachelor’s Degree and minimum of 4 years of direct relevant work experience.
  • Relevant experience in spec sheet construction, design translation, product and material testing, costing and advanced prototyping.
  • Experience with pattern engineering and project management is preferred. 
  • Strong understanding of footwear construction, materials, and the product creation life cycle. 
  • Seasoned project manager and problem solver - ability to manage complex product launches. 
  • Demonstrated verbal and written communication skills with the ability to clearly articulate goals and objectives. 
  • Strong influencing skills and ability to champion complex projects both cross functionally and vertically within the organization.
  • Ability to identify and solve problems efficiently and quickly.
  • Ability to work in a fast-paced and sometimes stressful environment.
  • Ability to multi-task and maintain productivity.
  • Ability to work independently and in a team.
  • Positive, flexible team player.
  • Demonstrates a positive view of role of relationship with customers, vendors and coworkers.
Senior Demand Planner

About the Position

The Sr. Demand Planner plays an integral part in helping the company achieve its strategic initiatives, sales and inventory goals. Collaboration, Innovation, Vision and Decision-making will be essential to making this role successful.

Essential Responsibilities:

  • Collaborate with Sales, Customer Accounts, and Supply Chain Operations to improve forecast accuracy by account and sku.
  • Develop demand forecasts based on demand patterns and business trends to meet organization goals.
  • Responsible for using ANTUSA (Assortment Planning tool), which requires planning by month by Style/Color/Width across mutiple accounts and channels.
  • Responsible for assortment planning multiple assigned accounts including Vionic Ecommerce.
  • Managing future forecasts through review of historical and current trends.
  • Proficiency in the utilization of company’s Qlikview reporting tool.
  • Responsible for using Accelerated Analytics (Retail Sales Report Program) which creates retailer reports focusing on sell-thru rates and inventory ownerships.
  • Report are published weekly with summary recaps and action points for assigned accounts.
  • Identifies and communicates top account risks to appropriate Sales Representative.
  • Identifies opportunities and presents them to senior management with recommendations and alternatives.
  • Analyzes performance to forecast, monitor business trends, identify opportunities and risks and make recommendations to ensure the volume plan continues to reflect truth,
    supporting strategic decision making thru the S&OP process.
  • Additional duties as requested including ad hoc reporting.

Education / Experience / Abilities:

  • Bachelor’s degree (BA) from four-year college or university; or four to five years’ related experience and/or training; or equivalent combination of education and experience.
  • Minimum 10 years of Planning experience in Inventory management within Wholesale or Retail environments.
  • Proficient in MS Office Word, Excel, and Powerpoint.
  • Possess strong quantative skills and strong attention to detail.
  • Strong understanding of demand and retail planning and metrics, i.e. turn, sell thru rates, ROI, ending inventory targets, etc.
  • Possess leadership and vision in collaborating with various departments and driving major projects or initiatives.
  • Must be a strong decision maker with ability to draw conclusions and make recommendations.
  • Proficient in clear and concise verbal and written communications to all levels of peers and management.
  • Ability to identify and strategically solve problems efficiently and quickly.
  • Ability to productively multi-task in a fast-paced environment.
  • Positive minded with the ability to work independently and within a team. Proven ability to influence others through collaboration.
  • Industry knowledge of footwear or consumer soft goods is preferred.
Senior Distribution Coordinator

About the Position

The Senior Distribution Coordinator is a key position within the Vionic Operations team that supports several functions within the company. The ideal candidate will interface primarily with our warehouses. In addition, this role requires effective communication and cross-functional skills to successfully collaborate with Logistics, Customer Care, Sales, Quality, and Finance.

Essential Responsibilities:

  • Manage all warehouse inventories, including receipts, inventory transactions, quality inspections, returns and outbound shipments to insure integrity of inventory.
  • Create inventory reports related to these transactions.
  • Work closely with the warehouses to ensure timely completion of all special requests.

  • Manage the month-end inventory reconciliation process.
  • Work with carriers to schedule outbound shipments from the DCs to customers and other facilities.
  • Oversee and report on all warehouse rework projects from beginning to end.

  • Work closely with Customer Care to ensure accurate chargeback tracking and reporting.

  • Monitor shipping from the DC to ensure orders are delivered in an accurate and timely manner.
  • Provide support to internal teams with all warehouse / inventory related questions.

  • Resolve problems by conducting research, analysis, and recommending solutions to all parties involved. 

  • Suggest methods to improve operations, seek efficiencies, and recommend services to internal and external customers.
  • Participate in cross-training with the Logistics team.

  • Maintain and create reports for discrepancies, data analysis and charting.
  • Performs all other duties and special projects as assigned.
  • Note: Some travel to visit local warehouse will be required

Education / Experience / Abilities:

  • High school graduate or equivalent, required.
  • Degree in Business, Supply Chain Management, or related degree preferred.

  • 2 - 4 years operations experience, ideally in a warehouse environment or in a logistics/distribution role.
  • Knowledge of distribution practices and procedures especially as it relates to inventory management is required.

  • Experience with ERP systems desired.
  • Analytical thinker who is highly proficient with spreadsheets (Excel) and word processing skills.
  • This position requires an individual who is highly motivated, detail-oriented and result-driven.
  • A strong sense of dedication and urgency are essential.
  • Ability to manage various deadlines, with strong follow-through on open issues.
  • Confident and professional communicator.
  • Must be self-motivated when working individually and collaborative with others as part of a larger team.
Senior Online Marketing Manager

About the Position

The Senior Online Marketing Manager will reach and engage our consumers across all digital channels. This integral role in our highly collaborative Digital team will develop, lead and orchestrate content marketing strategy and execution to drive awareness and engage consumers through SEO/SEM/PPC, loyalty and ambassador campaigns, paid and organic social marketing.

Essential Responsibilities:

  • Own the weekly marketing strategy calender; create briefs and orchestrate delivery of assets and deliverables.
  • Collaborate with internal and external team members for content and design.
  • Communicate program requirements to the technology team.
  • Coordinate with marketing, product design and PR teams to develop weekly promotional calendar.
  • Plan testing and analyze results of email marketing. Schedule and QA emails for delivery.
  • Manage day-to-day SEO/SEM strategy and reporting.
  • Drive the Social media strategy and coordinate contributors in order to build email lists and awareness.
  • Manage external vendors such as Blast (SEO/SEM/PPC) and Adroll as they relate to aquisition.
  • Own Development and maintenance of Auto-trigger emails desiging to create a delightful customer experience.
  • Communicate calendar and share relateded assets with international teams.
  • Other duties as requested.

Education / Experience / Abilities:

  • Bachelor’s degree (BA) from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience.
  • 5+ years’ experience in Online Marketing with both customer acquisition and retention, for a consumer Digital Company.
  • Proven knowledge of and success with managing online marketing programs, including CPM, CPC and CPA models.
  • Demonstrated ability to work in collaborative environment and manage programs with cross-functional teams comprised of business, technology and creative professionals.
  • Experience managing CRM programs including database management, targeting, and creative messaging.
  • Ability to think strategically, project manage and provide hands-on execution.
  • Demonstrated experience in directing creative resources and developing marketing messages and promotions for online channel.
  • Experience with self-serve online marketing tools including Google AdWords, email marketing delivery partners, online survey tools, website analytic tools (i.e. Google Analytics).
  • Solid analytical skills and the ability to interpret data to optimize marketing programs.
  • Passionate about understanding our customer.
  • Strong communication skills.
  • Ability to thrive in a fast-paced, entrepreneurial environment.
  • Ability to identify and solve problems efficiently and quickly.
  • Ability to multi-task and maintain productivity.
  • Positive, flexible team player with the ability to work independently and in a team.
  • Demonstrates a positive view of role of relationship with customers, vendors and coworkers.
  • Industry knowledge of footwear or consumer soft goods is preferred.
Web Production Specialist

About the Position

The Web Production Specialist is responsible for creating and updating content and assets on Vionic Group web properties (including vionicshoes.com, vasylimedical.com and vionicgroup.com), as well as marketing and transactional emails, utilizing HTML, CSS and graphics production tools.

Essential Responsibilities:

  • HTML and graphics production for Vionic Group websites and digital marketing programs.
  • Provide weekly, monthly and quarterly support with analytics reporting and monitoring.
  • Produce and develop campaign and category landing pages utilizing user experience and search engine optimization best practices and internal brand standards.
  • Create, update and maintain web content in content management system (Magento), monitor (quality control) content on live site and trouble shoot or escalate as needed.
  • Provide creative assets for banners to be utilized on Vionic sites and for advertising, retargeting and social media. 

  • Perform QA/maintenance of pages to ensure all offers, landing pages, copy, functional and non-functional elements are accurate and operational.
  • Follow-up to resolve issues, and load finished/approved material into content management system.
  • Manage monthly process for regular content reviews and audits with Marketing Managers; ensure all pages are reviewed on schedule.
  • Publish timely and accurate digital assets for sharing with international teams.
  • Collaborate closely with product management, design, writing, marketing and technology development teams.
  • Provide back-up support for product review approvals and site merchandising.
  • Other duties as requested.

Education / Experience / Abilities:

  • Bachelor’s Degree (B.A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • 2-4 years working in a web production environment. 

  • Expertise in HTML development for desktop and mobile.
  • Advanced CSS (style sheet) skills. 

  • Experience working in a content management systems.
  • Familiarity with email development and campaign management tools.
  • Intermediate PhotoShop and Illustrator skills.
  • Knowledge of user experience and digital marketing best practices.
  • Understanding of social media management.
  • Basic familiarity with web analytics.

  • Search Engine Optimization experience a plus.
  • Experience working collaboratively within a creative team.
  • Quick learner who can "hit the ground running.”

  • Ability to work in a fast-paced and sometimes stressful environment.
  • Ability to multi-task, prioritize and toggle between several tasks with ease.

  • Strong written and verbal English communication skills.
  • Ability to work independently and in a team.
  • Positive, flexible team player.
  • Ability to maintain a positive and pleasant attitude with customers and coworkers at all times.
  • Demonstrates a positive view of role of service to sales team and customers.
  • Ability to solve problems efficiently, quickly and with empathy.
  • Industry knowledge of footwear or consumer soft goods is preferred.

Benefits

We believe in a total value proposition that includes competitive compensation (base and
incentive pay), benefits, a positive work environment, and opportunities for professional growth.
We work hard and we make sure to build in opportunities for teamwork, creativity and fun. Our
comprehensive benefits package includes:

• Medical
• Dental
• Vision
• Long-term disability
• Life
• 401K retirement plan with employer match
• Semi-annual incentive program
• Generous time off program
• Wellness program
• Free shoes
• Friends & family discounts on shoes